HEADS’ OF DEPARTMENT QUALITY PLANNING MANAGERIAL SKILLS ASSESSMENT IN PUBLIC UNIVERSITIES IN CROSS RIVER STATE, NIGERIA
The study seeks to examined heads of department quality managerial skills assessment in public universities in cross River State, Nigeria. The study adopted evaluative survey research. Two research questions and one hypothesis guided the study. The population of the study comprise of 300 heads of department in public universities in Cross River State. The researchers developed instrument for data collection titled “Heads of Department Quality Managerial Skills Assessment Questionnaire (HDQMSAQ)” mean analysis was used to answer research questions while ANOVA was used to test the hypothesis at 0.05 level of significance. The findings revealed that heads of department in public universities in Cross River State possess some managerial skills and they are less efficient in some managerial skills. Recommendation, it was recommended among others that heads of department in public universities in Cross River State should be given the opportunity to attend some top management officers in-service training programme regularly in order to improve in the areas of deficiency in the office.
Keywords: assessment, cross, department, heads’, managerial, nigeria, planning, public, quality, river, skills, state, universities